Legal Agreements

Privacy Policy

Privacy Policy for MKM Funnel Support

Effective Date: December 13, 2024

MKM Funnel Support ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, and explains your rights under applicable laws, including but not limited to the General Data Protection Regulation (GDPR), General Approach to Systematic Privacy Regulation (GASP EU), United States privacy laws (e.g., CCPA), and other global regulations.

1. Information We Collect

We collect the following information:

1.1 Personal Information Provided by You:

  • Name

  • Email address

  • Phone Number

1.2 Payment Information: Payments are processed securely by third-party providers (Stripe and PayPal). We do not store credit card or payment information.

1.3 Cookies and Usage Data:

  • Cookies to enhance website functionality and user experience.

  • Analytics data, collected in aggregate and anonymized to improve our services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage access to our course(s).

  • To send transactional emails regarding purchases, updates, or support inquiries.

  • To deliver marketing communications if you have opted in.

  • To comply with legal obligations.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you provide your information for marketing communications or opt-in to receive updates.

  • Contractual Necessity: To fulfill our obligations related to course access and payment processing.

  • Legal Compliance: To comply with applicable laws and regulations.

  • Legitimate Interests: When processing is necessary to improve our services or ensure the security of our platform.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

  • Service Providers: Payment processors (Stripe and PayPal) for secure payment handling. Systeme.io & SKOOL for course management and email communications.

  • Legal Authorities: When required by law or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These may include essential cookies for site functionality, as well as non-essential cookies for analytics and marketing purposes.

5.1 Cookie Consent:

  • Non-essential cookies will only be activated with your explicit consent.

  • You can adjust cookie settings via the consent banner on our website.

5.2 Third-Party Cookies:

  • Google Analytics or similar tools, with anonymized IP addresses.

6. Data Retention

We retain your personal information:

  • For as long as necessary to provide our services and fulfill the purposes outlined in this policy.

  • To comply with legal, accounting, or reporting obligations.

7. Your Rights

Under GDPR, GASP EU, CCPA, and other global regulations, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or correct inaccurate information.

  • Deletion: Request the deletion of your personal data (subject to applicable laws).

  • Restriction: Limit the processing of your data under certain conditions.

  • Data Portability: Receive your personal data in a structured, machine-readable format.

  • Withdraw Consent: Revoke consent for data processing at any time.

  • Opt-Out of Sale: If applicable under laws like CCPA, opt-out of the "sale" of your personal information.

To exercise these rights, contact us at: contact@mkmfunnelsupport.com

8. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for secure data transmission.

  • Secure third-party platforms (e.g., Systeme.io, Stripe, PayPal).

  • Regular security reviews and updates.

9. International Data Transfers

If you access our services from outside the United States, your data may be transferred to and processed in the United States or other countries where our service providers operate. We ensure that appropriate safeguards are in place for international data transfers in compliance with applicable laws.

10. Additional Disclosures for California Residents

If you are a resident of California, the following additional rights apply under the CCPA:

10.1 Categories of Personal Information Collected:

  • Identifiers (e.g., name, email address).

  • Commercial information (e.g., purchase history).

  • Internet activity (e.g., website interactions).

10.2 Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

Terms and Conditions

General conditions of sale for MKM Funnel Support

1: Scope of application

These general conditions of sale apply to all transactions concluded through the websites of MKM Funnel Support site. Is considered as "client" any natural or legal person making an order on validated via our secure payment platform.

1a: Age limit

Age restrictions apply: MKMFunnelSupport.com only accepts customers 18 years and older. We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to target a mature audience capable of understanding the implications and responsibilities of the business world. Any subscriber to the newsletter who does not meet these criteria (age over 18) will be immediately deleted from our database as soon as this is brought to our attention.

2: Order

Any order placed on a site belonging to MKMFunnelSupport.com implies full and unreserved acceptance of these general conditions of sale.

3: Intellectual Property Rights
All training materials and content provided by MKM Funnel Support are and shall remain the sole and exclusive intellectual property of MKM Funnel Support. The customer acknowledges and agrees that they shall not copy, reproduce, modify, distribute, publicly display, create derivative works from, or otherwise exploit any portion of the materials, in whole or in part, without prior written consent. Any unauthorized use constitutes a breach of these terms and will result in immediate termination of access to all MKM Funnel Support trainings, without refund.

4: Price

The prices are indicated in USD all taxes included. The price of items can be changed at any time. However, the price applied to an order will be that announced at the time of the order.

5: Payment

Payment is due immediately on the date of the order, including for pre-order products and is non-refundable due to the nature of the products. You can pay by credit card. Cards issued by banks domiciled outside USA must be international bank cards (Mastercard or Visa). Secure online payment by credit card is made through the company Stripe or PayPal. The information transmitted is encrypted by software in the rules of the art and cannot be read during transport over the network. Any guarantee as to the security of this system is entirely the responsibility of the company Stripe/PayPal and cannot be attributed to us.

6: Delivery

Delivery is made to the email address you specified when placing your order (therefore, pay particular attention to the spelling of the address you enter). An incorrect email can cause a 1-2 day delay in delivery of your product access. If the email address is entered incorrectly and you fail to receive your confirmation email/links, please reach out to us.

7: Protection of personal data

By adhering to these general conditions of sale, you acknowledge having read our personal data protection policy and consent to our collection and use of this data. By entering your email address on one of our sites, you will receive emails containing information and / or promotional offers concerning products published by the company MKMFunnelSupport.com or by other partners (i.e. systeme.io). You can unsubscribe at any time. You just have to click on the link at the end of our emails.

All the clauses appearing in the present general conditions of sale, as well as all the operations of purchase and sale which are referred to therein, will be subject to U.S. law.

8: Company information MKMFunnelSupport.com

If purchasing The Funnel Academy, you agree to the terms of the license found here

If purchasing FunBot Bundle, you agree to the terms of the license found here

MKM Funnel Support

PO Box

Eagle River, WI 54521

contact@mkmfunnelsupport.com